Has anyone managed to talk to someone from customer services lately, I’ve tired web chat but was number 179 in the que !!! and after an hour I was number 178 !!! so gave that up as hopeless, tired submitting a ticket 4 days ago and all I’ve had back is the auto response blah blah blah we will get back to you in 1 to 3 days… Well that never happened ?! This is very concerning as it is putting me off buying anything from them at the moment since they switch couriers from dpd (always 2 to 3 days) to yodel (package never turns up and you can’t get hold of them either!) It’s one thing to lose the money on a couple rolls of filament but when your dropping over a grand on a printer that’s another story…!!
6 posts - 4 participants